MLS TrackIT Centralized Support Management System
MLS TrackIT was developed to provide support staff and managers with a more effective and productive way to communicate with its Realtor customers, with others in the office and with its vendors. MLS TrackIT will help solve your customers' problems quickly, because it will help you keep track of and easily retrieve valuable activity history and organize your support staff's work load and improve their effectiveness.
Why choose MLS TrackIT?
Benefits Features
  • Centralize support for support staff and management.
  • Robust, intuitive, and comprehensive.
  • Easily Customized
  • Improve communication between support staff and your customers, managers and vendors.
  • Create a unified support center, pooling valuable resources, and eliminate reproduction of solutions for the same problems.
  • Easy to Use
  • Knowledge Base, Automated Email, Calendar and Search provide access to information quickly and easily.
  • Color coded severity levels to indicate immediacy of the problems
  • Integrates with existing Customer Database.
  • All information related to a customer problem is correlated in an intuitive user interface
These are just a few of the benefits and features, which are instrumental in making your support organization more effective.